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💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00329307: Concierge, Bedroom and Contractor (DS9)

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This document contains American Express cardholder terms regarding concierge services and includes a customer service exchange dated February 9, 2016 between a customer and Natalia Molotkova regarding hotel availability in Park City. The exchange references a 2-bedroom property and discusses cancellation periods and hotel availability, with customer service hours listed as Monday through Friday 9:00am to 5:30pm EST.

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Excerpt 1
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company
Excerpt 2
In some cases, **Concierge** Company will provide you with certain information about the service provider(s) fulfilling your **concierge** service.
Excerpt 3
Service providers are not employees or agents of **Concierge** Company or American Express, and are not authorized to act on behalf of **Concierge** Company or

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