Epstein File EFTA00329398: Booking, Concierge and Contractor (DS9)
This document contains American Express concierge service terms and conditions describing how the company uses third-party contractors to provide booking services for cardmembers. The excerpt explains that concierge companies are not employees or agents of American Express and are not authorized to act on behalf of the company. Most booking efforts are provided at no cost to cardmembers, though cardmembers remain responsible for certain charges. The document outlines the liability limitations and service provider disclaimers associated with concierge booking services.
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