Epstein Index›Documents›EFTA00330685
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00330685: Booking, Concierge and Contractor (DS9)

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This document contains American Express concierge service terms and conditions outlining how the company uses third-party contractors to provide booking services for cardmembers. The excerpt specifies that most booking efforts are provided at no cost to the cardholder, though the cardholder bears certain responsibilities, and clarifies that service providers are not employees or agents of American Express or the concierge company.

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🔑 Evidence Keywords
bookingconciergecontractorvoicemailiPhoneperform

📋 Key Excerpts7

PersonKeyword
Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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Source: U.S. Department of Justice

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