Epstein File EFTA00333852: Booking, Concierge and Contractor (DS9)
This document is an American Express concierge service terms and conditions excerpt describing how American Express uses third-party concierge service contractors to book services for Card Members. The document clarifies that there is typically no cost to cardholders for most booking efforts performed by the Concierge Company and American Express, though cardholders remain responsible for certain charges. It specifies that service providers fulfilling concierge services are not employees or agents of the Concierge Company or American Express and are not authorized to act on their behalf.
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