Epstein Index›Documents›EFTA00334473
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Epstein File EFTA00334473: Booking, Concierge and Perform (DS9)

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This document contains American Express concierge service terms and conditions describing how the company uses third-party concierge service contractors to book and perform services for Card Members. It specifies that most booking efforts are provided at no cost to cardholders, though cardholders remain responsible for certain charges. The document clarifies that service providers are not employees or agents of American Express or the Concierge Company.

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Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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