Epstein Index›Documents›EFTA00339753
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA00339753: Concierge, Contractor and Hotel Reservation (DS9)

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This document combines American Express concierge service terms with what appears to be a customer service interaction dated September 18, 2015 at 12:03 PM involving a Centurion Relationship Manager and a customer named Natasha. The excerpt includes standard American Express language about third-party concierge contractors and references customer service hours (Monday-Friday, 10:30am-7:00pm EST), but the specific nature of the service request is not fully detailed in the provided excerpt.

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📋 Key Excerpts6

PersonKeyword
Excerpt 1
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company
Excerpt 2
In some cases, **Concierge** Company will provide you with certain information about the service provider(s) fulfilling your **concierge** service.
Excerpt 3
Service providers are not employees or agents of **Concierge** Company or American Express, and are not authorized to act on behalf of **Concierge** Company or

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