Epstein File EFTA02041316: Booking and Concierge (DS10)
This document is an American Express cardholder service agreement describing the terms and conditions for booking concierge services. It explains that American Express uses third-party concierge service contractors to assist Card Members with booking arrangements, typically at no cost to the cardholder, though the cardholder remains responsible for service provider fees. The document clarifies that service providers are independent contractors and not employees or agents of American Express or the Concierge Company.
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