Epstein Index›Documents›EFTA02041491
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02041491: Booking and Contractor (DS10)

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This document is an American Express concierge services agreement describing booking procedures and the use of third-party concierge service contractors for Card Members. It specifies that most booking efforts are provided at no cost to the cardholder, though the cardholder is responsible for actual service provider charges. The document clarifies the contractual relationship between American Express, the concierge company, and service providers.

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Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
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There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
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rights reserved EFTA_R1_00569010 EFTA02041511 When booking concierge services for Card Members, American Express uses a third party concierge service **contractor**

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