Epstein File EFTA02042247: Booking, Concierge and Contractor (DS10)
This document contains American Express terms and conditions regarding concierge services provided to Card Members through a third-party concierge service contractor. The excerpt explains that American Express uses an external Concierge Company to fulfill booking and concierge requests, that most booking efforts are provided at no cost to cardholders (though cardholders remain responsible for purchases and shipping charges they authorize), and that service providers are independent contractors not employed by or authorized to act on behalf of American Express or the Concierge Company.
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