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💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02050559: Virgin, Booking and Concierge (DS10)

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This document is an email chain dated June 8, 2016, from Centurion Support regarding an incident (160609-00030 2) involving seat arrangements with Virgin Atlantic. The correspondence includes standard American Express Centurion concierge service terms explaining that a third-party concierge contractor handles booking services at no cost to cardholders, and that service providers are not employees or agents of American Express.

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PersonKeyword
Excerpt 1
To: From: Centurion Support Sent: Wed 6/8/2016 5:28:31 PM Subject: ARM- Seats with **Virgin** Atlantic [Incident: 160609-00030 2] Title: American Express R
Excerpt 2
To: Subject: ARM- Seats with **Virgin** Atlantic From: Centurion Support Sent: 06/08/2016 01:28 PM Dear I want to let you know , I was not able to confirm
Excerpt 3
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company

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