Epstein Index›Documents›EFTA02052003
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02052003: Booking, Contractor and Perform (DS10)

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This document is an American Express concierge service terms and conditions excerpt describing how Card Members can book concierge services through a third-party contractor. The document explains that most booking efforts by the Concierge Company and American Express are provided at no cost to cardholders, though cardholders are responsible for service provider charges. It clarifies the roles and liability of the contractor and American Express in the booking process.

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Excerpt 1
All rights reserved EFTA_R1_00591502 EFTA02052003 When **booking** concierge services for Card Members, American Express uses a third party concierge service
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
rights reserved EFTA_R1_00591502 EFTA02052003 When booking concierge services for Card Members, American Express uses a third party concierge service **contractor**

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