Epstein Index›Documents›EFTA02054187
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02054187: Booking, Concierge and Contractor (DS10)

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This document outlines American Express concierge service policies for Card Members, detailing how the company partners with a third-party concierge service contractor to provide booking and service arrangements. The excerpt specifies that while there is typically no cost for booking efforts performed by the Concierge Company and American Express on behalf of cardholders, cardholders are responsible for any purchases. The document also notes that the Concierge Company may provide information about service providers fulfilling concierge services.

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Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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