Epstein File EFTA02061713: Booking, Concierge and Massage Appointment (DS10)

This document is an American Express concierge service agreement excerpt describing how American Express uses third-party concierge service contractors to book services for Card Members. The agreement specifies that there is typically no cost to cardholders for most booking efforts performed by the Concierge Company, though cardholders remain responsible for service costs. The document clarifies that service providers fulfilling concierge requests are not employees or agents of American Express or the Concierge Company and are not authorized to act on their behalf.

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