Epstein File EFTA02062017: Booking, Concierge and Contractor (DS10)
This document contains American Express concierge service terms and conditions dated January 28, 2016, referencing hotel cancellation policies and third-party concierge contractor arrangements. The excerpt shows communication regarding a hotel booking cancellation within the 30-day window and explains that American Express uses third-party concierge service contractors to provide booking services to Card Members at typically no cost. The document outlines the terms under which concierge services are provided and the roles of service providers.
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