Epstein File EFTA02062332: Booking, Concierge and Voicemail (DS10)
This document outlines American Express concierge service policies for Card Members, detailing how the company uses third-party contractors to provide booking and concierge services. It specifies that service providers are independent contractors not employed by or authorized to act on behalf of American Express or the Concierge Company, and explains the process for providing information about service providers to cardholders.
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