Epstein Index›Documents›EFTA02062901
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02062901: Booking, Concierge and Voicemail (DS10)

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This document is an American Express cardholder benefits guide describing concierge services provided through a third-party contractor. It explains that concierge booking services are typically provided at no cost to cardholders, though cardholders remain responsible for service provider fees. The document clarifies that service providers are not employees or agents of the Concierge Company or American Express. No specific individuals, dates, or financial amounts are mentioned.

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PersonKeyword
Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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