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💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02072414: Concierge, Contractor and Perform (DS10)

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This document contains American Express terms and conditions regarding concierge, contractor, and performance of services for Card Members. It describes the third-party concierge service contractor arrangement, potential disclosure of service provider information, agency disclaimers, and states that American Express and the Concierge Company perform booking services at no typical cost to the cardholder, though the cardholder retains certain responsibilities. The document establishes the service delivery and liability framework.

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Excerpt 1
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company
Excerpt 2
In some cases, **Concierge** Company will provide you with certain information about the service provider(s) fulfilling your **concierge** service.
Excerpt 3
Service providers are not employees or agents of **Concierge** Company or American Express, and are not authorized to act on behalf of **Concierge** Company or

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