Epstein Index›Documents›EFTA02072640
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02072640: Booking, Concierge and Contractor (DS10)

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This document is American Express concierge service terms and conditions outlining the company's use of third-party concierge contractors for Card Member bookings. It explains that most booking efforts are provided at no cost to cardholders, though cardholders remain responsible for service provider fees, and clarifies the independent contractor status of service providers.

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🔑 Evidence Keywords
bookingconciergecontractorvoicemailperform

📋 Key Excerpts7

PersonKeyword
Excerpt 1
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 2
There is typically no cost to you for most **booking** efforts Concierge Company and American Express perform on your behalf, although you are responsible
Excerpt 3
All rights reserved When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company

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