Epstein Index›Documents›EFTA02194507
💨IMPACT LEVEL 1 — MEH

Epstein File EFTA02194507: Booking, Concierge and Perform (DS10)

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This document contains excerpts from American Express concierge service terms and conditions regarding booking procedures. It describes deposit requirements at time of booking, cancellation policies (with a cancellation deadline of 6 PM on 11-03-16 to recover deposits), and explains that American Express uses third-party concierge service contractors to fulfill booking and concierge services for cardmembers.

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Excerpt 1
Deposit at teh time of **booking**. Cancellation - CANCEL BY 6PM 11-03-16 - to get deposit back.
Excerpt 2
All rights reserved When **booking** concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company
Excerpt 3
ed When booking **concierge** services for Card Members, American Express uses a third party **concierge** service contractor ("**Concierge** Company").

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