Epstein Index›Documents›EFTA02244707
⚡IMPACT LEVEL 3 — NOTEWORTHY

Epstein File EFTA02244707: Holder, Booking and Concierge (DS11)

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This document contains American Express booking and concierge service terms and conditions. It outlines policies for applying the value of original products to new bookings, coupon code redemption within two years, and third-party concierge service provider usage. The document also addresses cardholder liability for dishonest, fraudulent, or criminal acts involving tickets, rail passes, reservations, city passes, or tours.

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Excerpt 1
The value of the original product will be applied to the new **booking**.
Excerpt 2
Travelers are responsible to pay the difference in price between the exchanged product(s) and the new **booking**.
Excerpt 3
Coupon Codes must be redeemed on a new **booking** within two (2) years from the issue date on the coupon code.

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